Method of ventilation: fan or passive ventilation

All our acoustic zones are equipped with active ventilation in the ceiling panel. You can choose the airflow when configuring the acoustic zone before ordering. It is possible to drive air using the fan into the acoustic zone, or supply air to the zone from the external/outdoor surroundings of the zone. The option for air extraction is recommended by us as standard practice, as it ensures the natural exchange of air in the acoustic zone and thus ensures the extraction of exhaled warm CO2 away from the acoustic zone.

You can change the ventilation power intensity at any time using the knob on the cabinet under the TV (WOOD I meet) for other products offered, there is the option to adjust the power directly on the ventilation unit.

WOOD I meet, WOOD I office and WOOD I club acoustic zones can be equipped with an independent COOL.4K cooling system that can cool the interior of the acoustic zone regardless of the surrounding open space technologies and given a standard connection to the user’s 230 V mains. However, this optional accessory is not included in the price offer.

Phone box height and bottom design (carpet, prefabricated floor, assembled height)

The bottom of acoustic zones is a self-supporting rectifiable structure which has a carpeted stage and a protective INOX rail around the entire perimeter (to ensure visibility of the slope). The height of this stage is about 5 cm (it depends on the extent to which it is necessary to use the rectification stage due to unevenness of the client’s existing floor).

Method of connecting the phone box to power current and signal wiring (rear panel, side panel, loose cables under the bottom, floor box under the bottom or in a defined position of the floor plan, wall connection)

The connection of our acoustic zones is, in principle, the same as for any appliance. No special wiring is needed in terms of mains power, due to the fact that the entire zone does not contain any special appliances. Our acoustic zone has a preparation for connection from the floor box (the ideal location of which we define in advance in the DWG drawings that we provide, however, because of the perforated rectification platform and cable tunnel system, it is possible to place the floor box anywhere in the floor plan – but it will be inaccessible after installing the acoustic zone). At the “ideal position”, the stage is divided by the technical opening, which is accessible at any time even while the acoustic zone is being used.

Equally, each of our acoustic zones is prepared for connecting cables from the nearest wall on any side of the acoustic zone.

Equally, we have previously connected acoustic zones from the open space ceiling to the ceiling of our acoustic zone.

Acoustic characteristics of the product
Our acoustic zones have undergone acoustic attenuation tests in cooperation with MediaTech in real-world environments with the client (much more conclusive than an artificial studio environment) and achieve an acoustic attenuation of up to 42 dBi. We’re certified for this.
What furniture elements are not included in the price offer of the phone box (chairs, table, worktop / bar counter)

With WOOD I single, the price includes everything necessary for the full use of the acoustic zone – hinged doors, ventilation, table, work chair, leather tabletop pad, table lamp, electricity, pillows, plant pots for the outside, cushions, lighting. In short, everything. For the purpose of economization, we can omit the rotating chair, table lamp, or leather computer pad from the offer.

With WOOD I meet, the price also includes everything needed for full use – hinged doors, ventilation units, central lighting, central circular table, cabinet under the TV, the TV itself on the wall, 2 upholstered swivel chairs, cushions, flower pots on the outside. If economization is necessary, we can remove the 2 upholstered chairs or the TV screen.

The same applies for WOOD I barcall, the only thing that can be omitted is the side table.

Which parts of your product are covered by your two-year warranty?

As the producer, we offer a full two-year warranty for the whole product for regular use and the assembly and disassembly process.

How can we install this product?

We offer our clients three possible ways to install our product. The 1st way is a full installation by the client without any support from us. For this, we provide an installation manual for all our products. The 2nd way is an installation with the support of our installation manager at the place of installation. The 3rd way is a full installation process carried out by our 4koncept team.

Is it possible to lay our own carpet, which we have used outside the zone, also inside the acoustic zone?

Inside our acoustic zones we only use carpets with the maximum height of 5 mm. If your carpet height is within this range (1 mm difference from this range is acceptable) we can install it inside the acoustic zone. If your carpet’s height is greater, we have an option to select a suitable carpet from our portfolio or we can find  a similar carpet on the market for you.

Is it possible to get an acoustic zone without any graphics on the glass parts?

Yes, it is possible, but for the sake of safety we do recommend installing graphics on the glass walls to avoid accidental breakage or issues resulting from perception failure.

How long does production take?

Standard production takes about 4 to 5 weeks from full product specification. However, real production cycle time may vary depending on the current capacities in the given period. For production time estimate, you can contact us

What is C01 material?

It is a natural solid spruce wood which is pressed into 3 layers with the fibres in each layer rotated to 90°. °. This ensures maximum strength and stability of the material. Such material is used for manufacturing of wooden houses. Currently, we are the only manufacturers in the world to use natural solid wood to produce this type of product for office interiors.

Can I order your products to be shipped anywhere in the world or are there any restrictions?

Our products can be delivered to any part of the planet where there is at least a basic distribution network.

Do I need any special equipment to install your product?

Together with our product, you will receive an installation manual outlining the basic tools you need. Generally, it is only a cordless drill, a screwdriver, protective gloves and a partner to help. You do not need any special tools to install our product.

Is it possible to customize your product?

Since we are the manufacturers, we can do custom modification to our products. However, this process is very demanding in terms of both logistics and production, and ultimately financially as well. Such financial consequences shall always be borne by the client, including the cost of the modelling itself. That is why we know from experience that customization is not so attractive in terms of added value for the client, and for this reason we offer an extensive portfolio of products to meet your specific requirements. We are certain that our clients will always find the right product for their particular needs without the need for additional dimensional customisation.

Can I use our own-produced fabrics or fabrics used elsewhere in our interior in the interior of the acoustic zone?

Of course, this is not a problem. It is always preferred to at least consult this issue with our technical managers in advance regarding the type of fabric used in your existing interior.

Where can I connect the electricity for the acoustic zone?

The ideal solution for connecting the acoustic zone to electricity is conducting cabling in the floor with a floor box. However, if the interior does not allow you to do so we can install electricity via cables from the nearest wall with an electric socket, or we are able to connect the existing cables in the floor with a floor box.

Can I choose the orientation of the product based on the interior layout?

Yes, each of our acoustic zones has both left- and right-handed versions.

Will your product exceed the maximum possible load on my interior floor?

Average values of the maximum load in interiors range from 500 to 700 kg per m2. Our acoustic zone exerts a load of about 220 kg per square meter.

What type of glass do you use for the glass walls?

It is a certified 10-millimetre hardened glass. Individual glass parts are connected by a special acoustic tape to ensure maximum acoustic attenuation (no more than 39 dB).

Can I choose to have a lock on the door of the acoustic zone?

We do not offer this option at the moment, however, our development team is constantly working on improving and expanding our portfolio of additional accessories offered. You can expect such accessories being added to our offer in the near future.

An online connection is an optional accessory to the reservation system, but can it be connected online to the corporate network?

The optional reservation system accessory offered is a passive tablet solution that is installed on the sound zone wall and is not integrated into the corporate network. We are able to provide this solution under the on-demand mode. All you need to do is specify the type of corporate network, security features, and user experience requirements.

What is the maximum possible acceptable floor slope for your acoustic zone?

Because of the fact that our acoustic zone has its own “Zertifkat” self-supporting stage, the system accepts a maximum of 1.5 cm height difference per m2.

Is any special preparation required for the COOL.4K cooling system?

Our systems, products and solutions strive to be, and are in all cases, undemanding in terms of special requirements. The same is true in regards of the COOL.4K cooling system which is integrated into the bench space of the acoustic zone and which has a fully prepared condensation track into the tank in the cabinet under the TV.

Does the cooling accessory require any special service during use?

The entire cooling system has several protective and signalling mechanisms that show the user what condition the cooling system is currently in. When switching on, the indicator LED turns blue, there is enough fresh cold air in the ventilation grid and the system is fully active and functional without restriction. If the indicator diode flashes orange, the system is in “catch-up mode” after the user shuts it down. If it flashes red, action is required. In the vast majority of cases, the condensation vessel is filled above the safety level and it is necessary to remove the water using the drain valve.

How does the air purifier for the acoustic zones work?

The system is integrated into the head of the acoustic zone’s system for drawing fresh cold air from the surrounding environment. This air reaches the head and passes through a UVC-based cleaning system that can eliminate 99.99% of bacteria and viruses, ensuring the maximum possible level of protection for users inside the acoustic zone.

Can I rent or lease your product?

We offer our products through direct sale or through “operating leasing – furniture”, which is for either three or four quarterly periods without a down payment. This method of financing through operating leasing is becoming increasingly attractive for companies and corporations. You can get more information by contacting a member of our team to inquire about this way of financially acquiring the product.

Is there any special service for acoustic zones after installation?

No, as a rule, only tightening of the door hinges about one month after installation; afterwards, there is no more mandatory service. If there is service required, the company does it either directly or through service agents free of charge.

What if I no longer like the colour scheme of the upholstered panels on the walls, can I replace them separately?

Yes, the upholstered panels on the walls are installed so that they can be replaced anytime. In this case, it is necessary to contact your dealer and put in your request to make new acoustic panels that will be delivered to you. You can either install them yourself or a service technician can help you with this.

Is preparation and installation provided by your company?

The basic sales strategy is based on EXW where without prior agreement we do not perform transportation or assembly. However, we can implement these services through prior agreement and with an approved price offer.

Is your product suitable for exterior use?

Our products are suitable exclusively for indoor use. Unfortunately, the materials from which our acoustic zones or any other of our products are produced are not tailored for outdoor use.

Are your acoustic zones wheelchair-accessible?

Yes. Our products have an internal variant solution for users using a wheelchair. It is a design solution that ensures a comfortable entry and full use when using a wheelchair.

Are your acoustic zones equipped with a fireproof system?

Our products use safety features of the central fire control system. In order to increase safety, it is technically possible to install sprinklers in the ceiling parts of our acoustic zones. These sprinklers are connected to the building’s central circulatory system.

Is it possible to get an acoustic zone without a bench?

The bench is an integral part of the interior elements and has multiple functions from the point of view of the structure. For this reason, it is not technically possible to supply an acoustic zone without a bench.

Is it possible to install a blackout system on the glass parts?

Yes, we offer this optional accessory in our portfolio and it is possible to install it. We prepare this optional accessory with regard to client’s specific requirements.

Are cushions a basic feature of the acoustic zone?

Yes, each acoustic zone has cushions provided as a standard feature to increase user comfort while sitting.

Can I order acoustic zones without a table?

Yes, for acoustic zones where the table is an additional element and is not installed against the wall of the zone, it is possible to request the acoustic zone without the table.